MDS has been a reliable, consistent and flexible vendor partner to BJC. They have partnered with us through a number of system implementations and updates.  It is truly a pleasure to work with the MDS team, where they continue to provide excellent service to our patients.

MDS is a top-notch partner for Revenue Cycle operations. The implementation of bad debt collections was seamless and our recoveries increased right away. In the first month after go-live, MDS brought in recoveries that exceeded record recoveries from our prior bad debt agency. The staff is phenomenal. They are accessible, knowledgeable and responsive. They take a personal approach to their clients and are willing to help with any project thrown at them, even those outside of the normal collections processes. They have far exceeded our expectations.

“If there was a course on how to create/maintain a successful relationship, MDS should teach it!” Other comments: MDS is by far our favorite business partner. We have open communication and they listen and act on every request immediately. Matt explained the difference between MDS and other vendors is that we are a partner that is reliable, trustworthy and transparent.

Medical Data Systems is an outstanding partner when it comes to taking care of our community and hospital. MDS is an essential piece of our accounts receivable team and they continue to work hard at helping us improve financially. MDS is professional and always stays in direct communication with our team, which is extremely important and appreciated.

"Our expectation for implementing a secondary bad debt vendor was to find the money that you would find in your sofa. So far MDS has performed as if they have turned over Warren Buffet’s sofa."

Please consider this a recommendation letter for Medical Data Systems (MDS), our early out vendor at Navicent Health Baldwin. As the Revenue Cycle Director, I know what a dependable vendor means and I can assure you will find that in MDS. MDS has been the early-out vendor since I came on board at the facility in April 2013. Their customer service has been extremely responsive to our requests (same day), reconciliation is completed monthly and we receive reports & invoices promptly each month. The hospital & MDS have scheduled monthly calls to address any incomplete issues & upcoming changes to any processes. I am extremely satisfied with the way MDS conducts their business and hope that you have the same pleasant experience with them. Thanks so much!